Our services

Medication packaging

Timely and accurate medication dispensing with a range of packaging options tailored to the specific needs of the resident. We offer multi-dose pouches, multi-dose cards, and custom packaging solutions to ensure convenience and safety. 

Medication Delivery

We ensure the safe and accurate delivery of medications to all the homes we serve, supporting the well-being of residents and staff by ensuring that each medication is delivered on time, safely reaching its destination every time.

Consultant Pharmacist

Our team of Consultant Pharmacists works closely with each home, providing education, audits, and medication reviews. They ensure medication safety, participate in committees, and offer expert guidance on medication management.

Education

We offer healthcare training for home staff, residents, and families, focusing on medication management, chronic care, infection control, and safety. Our programs aim to improve quality of life and uphold the latest care standards.

Customer Support

Our dedicated customer support team ensures optimal medication coverage and seamless billing, managing all invoicing and streamlining processes to deliver a smooth, cost-effective, and efficient experience for all residents.

Technology

We offer a range of technology and program solutions to enhance efficiency, ensure compliance, and manage risk. Committed to innovation, we pilot technologies that reduce staff workloads while prioritizing resident safety.

24/7/365 Support

We provide 24/7/365 emergency medication delivery and support through our dedicated on-call pharmacists and a network of over 1,800 Shoppers Drug Mart and Loblaw pharmacies, ensuring timely and reliable service.

Reporting & Analytics

We offer robust reporting and analytics to optimize pharmacy services. Our data-driven insights track medication usage, compliance, and outcomes, enabling informed decision-making and continuous improvement.

ClientCare Portal

Our ClientCare Portal provides home staff with access to the latest training materials, policies, and procedures, along with drug order searches, the Medication Incident Reporting System, Influenza and Plaxovid modules, and much more.